ARROWHEAD-THUNDERBIRD RESORTTHE PREMIER RESORT ON THE ILLINOIS RIVER!

ARROWHEAD RESORT
LODGING RESERVATION INFORMATION AND POLICIES

  • RESERVATIONS

Guests are responsible for reservations once a deposit is paid.  Upon check-in, please plan to pay in full for the days you have reserved, as well as your float. SORRY, NO REFUNDS FOR EARLY DEPARTURE, BAD WEATHER, OR NO SHOWS.

 

  • DEPOSITS

Arrowhead Resort must receive a deposit equal to the first night’s stay for the base rate plus tax, as well as a floating deposit.  Deposits can be paid by a check as long as the reservation is made at least 14 days in advance.  If not, a credit card must be used to guarantee the reservation.  A reservation is not guaranteed until the deposit is paid in full, and signed paperwork is received.

 

  • FLOATING POLICIES

Our lodging facilities are a special accommodation for our floating guests.  We expect our lodging guests to float with us.  THEREFORE, FLOATING DEPOSITS MAY NOT BE USED TOWARDS LODGING CHARGES IF YOU CHOOSE NOT TO FLOAT.

We recommend that you call 1-800-749-1140 or email us at arrowheadresortok@gmail.com to make your floating reservation as soon as possible.  We cannot guarantee equipment availability without a floating reservation made prior to your arrival.

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  • CANCELLATIONS

Please see the attached cancellation/refund policy.

Cancellation Policy
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  • CHECK-IN AND CHECK-OUT

Check-in is at 4:00 p.m. or later.  Check-out is at 10:00 a.m.  Any changes must be approved by management.  Extra charges may be assessed for late check-out.

  • KEY DEPOSIT

A $20.00 key deposit is required for each key.  Deposit will be returned when key is returned upon check-out.

 

 

  • DAMAGE/THEFT POLICY

Upon check-in, a credit card will be required and kept on file until your cabin has been inspected after departure.  Any damages or missing items will be charged to the card.  If the housekeeping staff finds the cabin excessively dirty, we will charge the extra time spent cleaning to the credit card. 

  • PET POLICY

NO PETS!!  NO EXCEPTIONS!!  If pets are found in your cabin, your credit card will be assessed a $150.00 cleaning fee.

  • SMOKING POLICY

All facilities are non-smoking.  If smoking is found in your cabin, your credit card will be assessed a $150.00 freshening fee.  Smoking is permitted outside on porches and decks.

  • CABIN AMENITIES

Linens and pillows are not furnished for bunk beds.  Towels are also not furnished.  BRING YOUR OWN!!

Pots, pans, dishes and silverware are not furnished.  Disposable plates and silverware are recommended. Most cabins have microwaves and coffee pots.

EXCEPTIONS – Please refer to the specific Amenities Sheet if lodging in the Manor, Cottage, Eagle’s Nest, Suite Sioux, or Camp David.

  • NOISE CONTROL

QUIET HOURS ARE 11:00 P.M. TO 7:00 A.M.   Please respect the rights of other guests.  Radios and conversations must be low enough that they are not heard by the other guests.  If management receives a second complaint, you will be asked to leave without a refund.  SECURITY IS ON SITE WEEKENDS AND HOLIDAYS.

  • RECREATION EQUIPMENT

Basketballs and volleyballs are available at the office.  A deposit is required and will be refunded upon return of the equipment.

 

 

PLEASE MAKE SURE YOUR GROUP IS AWARE OF THESE POLICIES!

 

Reservations

1-800 749-1140

(918) 456-1140


ArrowHead-Thunderbird Resort

7704 Highway 10,

Tahlequah, OK 74464